It is also possible that the icemaker switch got turned off by accident. $1200 icemaker taken down by cheap potmetal part (look up potmetal) worth 1 penny. Since many of the ice maker components are not sold separately, you may need to purchase and replace the entire ice maker assembly. @jlarry Check the I/m to see what position the ice rake is in. Just heard another dump and fill! I wait another 8 weeks. It makes one tray and stops when reset button is pushed. If the icemaker switch is turned on, but the ice maker still isn’t working, use a multimeter to test the switch for continuity. The ice maker switch might be defective. OMG ! A sealed system issue is expensive. Gold model G17FVCXXY00 and yes the icemaker is on, have flushed the air out of the water filter and replaced it, Check for cut wire at the bottom of the door. Test points T & H will verify if the bimetal thermostat is open or closed. That is what you want. The ice maker switch can be tested in service . When we purchased our home in 2017, it came with the the side by side, refrigerator/freezer with ice maker and water dispenser in the door, stainless steel finish. We do have an RO but have had no issues in 2 years. $164.03 $ 164. when people say "at the bottom" are they talking about the bottome of freezer or fridge? Marlene Roy. Not food grade. When the ice level drops below the beam, the control board signals the ice maker to make more ice. I melted them out and waited to see if it would start working again, and it didn't even dump water into the tray. I am having the same problem with my whirlpool frig,. All appliance these days have a control board. $39 part. A clogged water filter can restrict the flow of water to the dispenser and prevent the ice maker from working properly. Before replacing the ice maker assembly, check the water inlet valve, water line, and fan. If not, repost your problem as a NEW question and include the model number. Number 01 pops up. The icemaker assembly cost at least 500 bucks to replace. Main causes: jammed ice cubes, broken ice maker assembly, dirty water filter, kinked water line, bad water valve, freezer not cold enough. I am having an overflow problem from the front right side of ice maker. I am leaving tape on the door switch forever if I have too. Therefore it must be the temperature control assembly. Once the mold reaches the proper temperature, the icemaker ejects the ice cubes and refills the ice mold with water. Have checked water pressure, have replaced water inlet valve to ice maker. This is due to a bad heater thermostat. Also... a simple way to test if your ice maker fill tube is plugged by frozen water is to remove the two screws and remove the top left hinge cover. If you hear gears turning but don’t see anything moving. @mattmaine1991. I have replaced the water valve., unplugged the frig, checked everything I could . By the way we it started melting we put he freezer temp down to -5 it did not seem to help. Brother Rain. It wasn’t making any ice. If you run your faucets until the air is removed, you still won’t remove the air that is in the tubing to the ice maker itself. The rake is the is what rotated to push the ice out. I have had the same issue. I saw there are two door switches. It rubs or is under to much tension. This is due to a rise in temperature. If it’s still on or jammed, continue reading. So 45 min later another dump and fill! Could this be the problem? That usually takes care of the problem. I replaced the ice mold last week and got a few dumps of ice and then it became a random dump every few days. Any other suggestions before I pay $90 plus parts and labor? I just saw this thread and checked and sure enough power and neutral line was cut !! Check wiring harness at bottom of freezer, © 2021 iFixit — Licensed under Creative Commons — Privacy — We've defrosted the ENTIRE unit and after 2 days the ice maker was back to normal. Freezer Temperature is Above 10 Degrees F (-12C). I wish I could call everyone having this issue and let them know to try this. Same thing happened after a day or so. Sometimes they need resetting. It will go unnoticed. Where the heck are they? I taped it as flat as I could shut the door and waited…about ten minutes later there was and ice dump and water fill!!!! Pauline Sharpe. Reconnected all the wires and worked fine but did it again. You need a new I/M. So thankful!!! Manual check the freezer temperature. Replaced the entire ice maker in the freezer, replaced the water valve. The other one did nothing when I pushed it in. According to them the broken wires at the bottom are not a problem and the barley knew anything about it. If the door switch does not have continuity when activated, replace it. That is where frigid cold air from the freezer is forced up to to ice maker compartment, and the other duct returns the air to the freezer compartment. The water supply line leads to the water fill valve in the refrigerator, which is controlled by an icemaker thermostat.The fill valve sends water through a fill tube into a mechanized ice maker assembly that includes an ice mold. Seriously low quality performance and service. Jorge rocha, Check wires at the bottom of the door. also, how do I access them? Before scheduling a service call, always unplug or urn off the breaker for several minutes for the control board to reset. But first I tried to google search for solutions to "ice maker stopped making ice". This whole ice maker in door is poor design. If the icemaker module has ejector blades, check to ensure that ice cubes are not stuck in the blades. This is a saga about a standalone Uline icemaker in my basement bar. (It should be printed on a label attached to it. Each of those two gray PEX tubes has a quick disconnect feature to simplify the removal of the door. I have a whirlpool wrx735sdbm04 model & my ice maker is not working. The first symptom of dirty coils is slow ice production. I also contacted whirlpool. Plugged it up and dang it works. Test 57. I feel I’ve in the maker but it never dispenses?!? A complete model overview for my WRF736SDAM12 Whirlpool refrigerator from PartSelect.ca. Flush the air out of the water lines by letting the water dispenser on the door run about a gallon or more water through it. DIRTY CONDENSER COILS cause Ice production to slow down. After months of owning ours it started to not make ice or it was hit or miss. Here are some fix’s for several situations. Fixed wire, problem solved. The valve requires at least 20 psi to function properly. Janet Mullen, Dr John Christensen 01/18/2018 by This is the same issue .. was driving, Me nuts !! Dirty condenser coils will effect the freezer temperature enough that it is only 20*f although everything is frozen. Removing that air is just a matter of flushing it out, replacing the air with water. There’s a small amount in the bottom of the tray and I’ve noticed the fridge doesn’t feel as cold. He said he's seen this same issue several times. Disconnect the one to the ice maker. To determine if the thermostat is defective, use a multimeter to test it for continuity. Matt So I had the unit make some ice then lifted the arm so the icemaker assembly would no longer cycle. These repair instructions work for replacing an ice maker in Kenmore, Whirlpool and KitchenAid side-by-side refrigerators with in-door-ice systems. So I have been trouble shooting for almost a year. I assumed this one was the ice maker water control communicator. It is the large one in plastic loom. Or like mine it can fill the entire cavity below the ice bucket where the auger motor is. This is a very common problem. The ice cubes are smaller than before but I don’t care at this point. Whirlpool will not help me. Infra red is working properly. If the coils are iced up, this prevents the flow of cold air into the fridge side, thus the freezer is working and not the fridge. Simply put some clear packing tape or tape a thin piece of paper over the duct openings for a few days. First, depending on your model, make sure that the on/off switch is in the on position or the bail arm is in the down position. It will dump the ice, fill than freeze but never drop the new ice. I have a question - I have a filter on my house a the main feed line. This can be caused by a cube jam or Ice maker issue. Three days later, bucket full of water. I've got a Whirlpool WRF736SDAM12 refrigerator that has a ice maker and is making warning tones -- 6 notes. 2. Pauline Sharpe. Ice Maker Mechanics and Troubleshooting Service Manuals. It would blink twice and pause. Pauline Sharpe. Thanks! If the refrigerator ice maker needs troubleshooting, follow these instructions to help resolve the issue. The refrigerant lines are copper and heat will cause them to erode. The light on the sensor was blinking. I hope my suggestions help. Considering the routing of the wire, the most likely points of failure are the plug pin connections or at the potential chafing spot where it enters the "ceiling" of the ice maker compartment, right along the route that the ice maker fill pipe enters the compartment. Set the ice maker control to the “On” position. Some refrigerators use an infrared beam to sense the level of ice in the ice bucket. Just had another problem with my ice maker! I kept reading EVERY post I could!!! monica johnson. I see this issue on both refrigerators with ice makers and undercounter ice machines where there is some type of filtration system or water softener added to the home supply. Pauline, my ice arm is in the horizontal position when off. The control will show a count down during this process. Problem is that it’s cut right up against the part where it goes up into the freezer so it’s nearly impossible to patch .. grrrr, 03/06/2020 by I thought maybe it was a bad optics board and then kept reading about how the optics board communicates with the door switch to tell it the door is closed make us or don’t make ice or allow water flow because the door is open. One component of the ice maker assembly might be defective. This is the ice maker error code test. It’s more cost efficient to have a new I/M. If the water inlet valve is defective, or if it has insufficient pressure, it won’t allow water to flow through. If the water inlet valve has sufficient pressure and is getting power, but the ice maker won’t fill with water to make ice, replace the water inlet valve. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. Children might play with the display and turn it off. Whirlpool WRF736SDAM Pdf User Manuals. Short T & H with an insulated piece of wire ( 14 gauge) to run the motor. Been doing some reading here on and off for the last couple weeks. Will be buying another manufacturer’s product next time. (It's the only one that is prone to freezing up if water drips into it from a leaky solenoid, etc..). 01/14/2020 by If you think it's the infrared level light use your cell phone on camera mode and look at light. Refrigerator Not Making Ice But Water Works. Some have a on/off switch on the I/M, on the display, on the wall in freezer etc. Most I/m have a thermostat that won’t allow the I/m to advance until the temperature is 9*f or below. If the evaporator coils are frosted over, part of the defrost system has likely failed. The wiring harness that comes out of freezer door has major flaw. Whirlpool WRF736SDAM12 bottom-mount refrigerator parts - manufacturer-approved parts for a proper fit every time! If the mold thermostat does not have continuity, replace it. I run water thru the drinking water supply to discharge the air and I still have problems getting ice. You could try to run a clean cycle on the ice machine. I had a cut wire. Check the water flow and test the pressure to determine if it is at least 20 psi. The top three symptoms for WRF736SDAM11 are "Leaking", "Won't start", and "Ice maker not making ice". I bought it in 2007 and starting about 2017 it would make ice for a few days then suddenly the ice bucket would be full of water. Condenser coils need to be cleaned at least once a year, more often if you have inside pets. Adjusted frig n freezer temp up and down but same results. Let’s take a look at how to run through the steps to find the cause. I have a new kitchen, new Whirlpool appliances and I am buying bags of ice. When I press the optic sensor lever down it still blinks twice. I was about to try to replacement ice maker W10873791 for my Whirlpool side-by-side Fridge-Freezer WRS571CIHZ. If the freezer temperature is too high, ensure that the condenser coils are clear of debris and the condenser fan is working properly. See if the coils have ice on them. Doors have to be 90 degrees to remove. The water filter should be replaced about every six months to maintain proper water flow and ensure water quality. If you have pets, clean more often. Right now I have a half a bin full of ice! Mine makes ice sometimes and sometimes doesn’t. Randy Osborn I have run about 3-4 gals water thru system to remove air. Pushing the reset button on the I/M bypasses the heater thermostat. Ice tray wouldn't turn. If you post your question as a new question you’ll have an answer for your individual problem. I slept in the room beside the kitchen all night to listen to the glorious dump and fill sound. Light blinks twice when I have the freezer door open. Its almost like it is jealous of the ice I added so it feels the need to compensate. 07/08/2020 by Whirlpool. When the ice level reaches the top of the bucket, it interrupts the infrared beam. I found my black wire and green wire was broken in half. Connected cut wire back and everything works again. Hold the left most button on the user interface for 3 seconds. Make sure that the ice maker is in “mid harvest” immediately after the water fill. Apparently if they leave that gap at the factory then this icing up problem is likely to happen. How long will it make ice once it starts back up? Click on your symptom to see what causes it and how to fix it. @Daniel DiVita What is the model number? Most failed compressors are due to dirty coils. 5. There could also be a loose wire connection to a sensor causing intermittent issue. Ice Maker Plugged In To Power Shut-Off Arm Down-Freezer Cold Test points L & N will verify 120 volts to Ice Maker module. Have repeated this many times with same results. The water dispenser is working just fine. I have a 4 year old Whirlpool fridge and yes, it stopped making ice. Icemaker assembly not the cuprit. We got a new wpool frig a few months ago in late 2018. Ice maker quit after replacing water filter. Air will get into the lines. View online or download Whirlpool WRF736SDAM Use & Care Manual, Energy Manual There could be a few reasons this is happening. I have a issue with my ice maker not making ice as it should but rather randoly. Hi, New to the forums here. Read more. @ladytech Have the Whirlpool people coming out this week. Good luck and like and Subscribe! Some models use a flexible tray to release the ice. I pulled out the wire harness plug connector, then stripped the ends of the yellow wire on either side of the break and spliced in a new 3” long piece of wire in between with barely enough wire exposed for crimp-on wire nuts. OEM filters Whirlpool Model wfr736sdam 3 years old. In addition, check to see if frost has accumulated on the evaporator coils. Something interesting to note, I have filled the hopper with ice from a bag. Now it has stopped working completely. If it is NOT plugged with ice, it will feel like you're blowing through a straw with very little resistance. Disconnect power before installing ice maker (on ice maker kit ready models only). He pulled out the fridge, took a little cover off on top over the icemaker, caulked the gap(s), put it back in action and it's been fine ever since. I ordered it on Amazon, and replaced it myself. Whirlpool Modular Ice Maker Repair Video. I can’t seem to figure out how to get a good look at the parts. Took out the ice holding unit and it was full of melted together ice cubes and had a frozen solid dispenser. Making a big lump of ice and stopping the ice dispenser auger. I guess they can do this forever as long as they are trying to order parts!!! First thing you want to do is check error codes for the ice maker. Pauline, stick you finger in the tray that holds the water to freeze and see if there is ice or even water. I’d like to look at what the tech is replacing Thank you, 11/10/2019 by Water is runni … read more This site gave me every tip I tried and it took a ton of trial and error. Whirlpool sent out a repair person. There are too many questions on this guestion to address each one. The control board then shuts off the ice maker. There are fears and cams in the ice maker that will wear out and cause it not to advance. If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. It can disrupt the flow of water and spill out everywhere. - Mike. The gears that turn the fingers that push the ice out are stripped. My ice dispenser stopped dispensing and I was about to replace the motor. I don’t know if anyway to prevent it. When the thermostat or sensor on the icemaker tray reaches about 15 degrees Fahrenheit, the motor cycles to release the ice cubes. I replaced the water filter, and it still would not make ice. The ice maker temperature must generally be lower than 20 degrees Fahrenheit for the thermostat contacts to close.). Be sure it’s secure in the slot. I also looked online - A whole new icemaker was $1200. After 2 months my Whirlpool French door refrigerator stopped making ice. Also, at least one of the clips on the hold tray has chipped now so it is a little loose in the housing. Question 1 - what should I do to get the ice maker working ? Ice Maker Not Making Enough Ice. But that unit was made in the early 90s. The home may have insufficient water pressure. The icemaker mold thermostat monitors the temperature of the ice mold (ice tray). Same as others my ice maker won’t dispense ice. That way you can bleed all air before it gets to ice maker. Nine times out of 10 the ice maker is bad when this is the case. If you have a ice maker in door with the infrared ice level you need to check wiring harness at bottom of freezer door. The tray will often be stuck due to worn gears. We purchased a Whirlpool WRF736SDAM unit back in late 2014. Whirlpool refrigerator model ED5LHAXMT11 with ice maker inside freezer and bin on door stopped making ice. Use a sturdy glass when dispensing ice (on some models). 05/05/2020 by Now 1 week later, not only has ice maker stopped but the inside has tons of frozen ice on the frozen foods. Since day one ours has put out crushed ice when it is set on cubed. Took it all apart and thawed out with a hairdryer, soaked up all the water and let motor sit outside to drain and blew it out with a air chuck. If you are still getting ice cubes but it’s not as much as before, your line may be in the beginning stages of freezing up. I checked and found the wire bundle’s vinyl outer sheathing to be broken open where it had fatigued over time due to opening and closing the freezer door for the past 2.5 years causing the wire bundle to fold from straight out to nearly 180 deg bent back upon itself. Original review: Aug. 23, 2020. If the ice level control board is getting power, but the ice maker won’t work, replace the ice level control board. Then I shut off the power to reset the computed, and that did not work either. Will never purchase another product from them. I am hearing modern appliances are expected to last five years. I turned the breaker back on and the ice maker started working again. If I fill the ice just below the sensor the fridge starts producing ice again. Then it started melting and water was freezing in the bottom so it would not dispense. UPDATE 3/2/19 For those that have less common problems here’s the complete list. You can remove the bottom plastic dress piece. Greg Campbell. It can take several days before that air is removed. Make sure that the ice … State of California Proposition 65 Warnings: WARNING: This product contains one or more chemicals known to the State of California to cause cancer. Much easier than having to empty your fridge & freezer and leave it off for a few days! The fridge and freezer are both at the right temperature, we change the water filter as soon as the light comes on every six months. When on, it's about the 5 o'clock position. E2 is ice maker lost motor position error. His reports go back to Whirlpool so hopefully they've addressed the issue. If the thermostat contacts are open, the ice maker will not make ice. Make sure that the water pressure to the valve is at least 20 psi. Repairmen sure have a secure job ?Hope you resolve your problem, Marlene Roy, could you post your model number please. Just up and quit, hasn't worked since. Wires at at bottom of freezer door at hinge. Whirlpool fridge is about a year and a half out of warranty. 12/27/2017 by I have to wait another 8 weeks. Don't be so quick to make a service call when your ice maker stops working. If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. It abruptly stopped making ice. (Test the blue wire, not the socket that it plugs into.). The compressor will run hot and the next thing that happens is a no cool situation. Let the coils defrost overnight or use a hair dryer and melt the ice … Replacing the tstat is time consuming and the labor cost is high. thanks for responding and no water. I hope this helps you determine the problem. All night baby!! Once controls the light to the freezer. If there is an adjustment device for the water level in the ice maker, where is it located? Not only do you need your ice maker to start working faster, but you also need to get your house ready for guests. This started this past year. If the icemaker is too warm to keep the ice cubes solid, its likely the temperature in the fridge is too warm, thus we would suggest replacing the compressor start relay under part PS11750123 for your model to fix the issues. You can find a few more things to try on the Frigidaire ice maker not working guide—even though it’s for Frigidaires, a lot of the same solutions apply. 3. The arm slips into a slot on the I/M head. 07/26/2019 by We have changed water filter ,got a new whole new ice maker component , still not working will work for a few days and then freeze up again ,we had a power failure for about 5 hours and icemaker started working again ,we even turned our freezer down for 5 hours and that helped but now even that does not work ,so now I am going to have to get a new door ,thank god it’s still under warrantee .We have the whirlpool side by side with icemaker in door ,lots of issues with that you would think they would have a recall or find a fix for this problem? They say there is a defect within the door and they have to manufacture anew door. Could put a bleed valve after filter. This code indicates an issue with the switch in the ice maker not working correctly. Before replacing the ice maker assembly, check the water inlet valve, water line, and fan. ... bad sensors, condenser fan not working. @auger. (Make sure your test probes go into the test points 1/2".) An actual Whirlpool certified repairman came out to check our icemaker. If you unplug that and test with an ohmmeter, you should see a resistance of about 46 ohms. Totally disgusted with Whirlpool. I still do not have water going to the icemaker. Ice maker quit working after installing new filter, removed and installed second filter ice maker still not working. This is not uncommon actually. You need to clean the coils at least once a year. It beats those effing ice trays. I bought this Uline icemaker because a previous one I owned worked flawlessly in a boat - stored in winters and abused summers -for over 15 years and as far as I know is still working. It has on/off contacts - which looked like points off a ‘67 engine distributor- and they were corroded. Well we are having same problem and repair man said our heater that keeps water line to icemaker is not working and that line freezes up ?We have water to drink from our fridge . This ice maker (Complete Icemaker Assembly, Whirlpool Icemaker Kit, Ice Maker Assembly, Refrigerator Ice Maker, Icemaker) receives water from the water inlet valve, freezes it, and dispenses it into the ice bucket until the bucket is full. Replace the ice maker assembly using the manufacturer-approved replacement part if it stops working. (Note: If the ice maker is not cold enough, the mold thermostat contacts will open. Sometimes a little push will get them moving. Ice maker not making ice. It has an infrared sensor for the door. I would never recommend Whirlpool. I have the same issue as well. Secondly... if you do have a thoroughly frozen ice maker fill tube, there is a simple way to defrost just the ice maker compartment. John Walters. An ice maker receives water through a small, 1/4-inch water supply line that runs from the refrigerator to a water pipe (or a water filter). I pulled it out and there was frozen ice cube still in the mold. As a result, the ice maker won’t make ice. The water inlet valve requires a minimum of 20 psi to function properly. Water dispenser, filter and pressure are fine. Is the ice maker turned off? Ice Maker Leaking. This is a very easy (and relatively inexpensive) fix that you can totally do yourself. Do not hit the refrigerator glass doors (on some models). The overflow drips into the ice bin causing a freeze up of the cubes. The water inlet valve supplies water to the ice and water dispenser. Looks like water is not entering the ice maker. I had trouble with my Whirlpool ice maker that was on top. Unacceptable. On Whirlpool Ice makers most of the ice maker's parts can be checked for resistance through the front of the ice maker. Then nothing. I went and shut the breaker off to the refrigerator, because I didn’t want to pull it out, and waited about 5 minutes. Test 59. Whirlpool sucks and offered no help. The water inlet valve is an electrically-controlled valve that opens to supply water to the dispenser and ice maker. Question 2 - what is the correct procedure to prevent this problem next time I change my house filter ? Whirlpool Model WRX988SIBM00 refrigerator ice maker not filling nor dispensing ice. The door switch turns off the ice and water dispenser when the refrigerator door is open. Water spilling out when ice try is filling. Our icemaker tries to work. Mine the motor that dispense the ice do not work any more stopped making ice as well.. 07/03/2018 by When you say you fill it just below the sensor, what sensor are you referring to? Randy Osborn, when you turned the breaker off, the control board did a reset. Whirlpool Refrigerator WRF736SDAM11 Troubleshooting and Repair Help We’ve put together a list of symptoms for Whirlpool Refrigerator model WRF736SDAM11 below. To reset the ice maker using this switch, remove the ice tray and the cover plate from the front of the ice maker, which you should be able to do by simply pulling it. It turned out there was an air gap at the top that let in room air which allowed water to condense on the outside of the water supply line and run into the icemaker and freeze. We hope this helps. 4. Then looking in the bundle of wires, the yellow wire was broken. The camera will pick up the light so you know that part is working. About 2 screws. Ice maker not making ice is the most common symptom for Whirlpool WRF736SDAM12. If there is ice in the mold of the ice maker then run . To determine if the door switch is defective, use a multimeter to test it for continuity. Service Test - 57 Ice Maker Harvest • Press SW3 to activate a Harvest sequence. 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To `` ice maker could be a few days if this does not have water to. - manufacturer-approved parts for a proper fit every time ice stuck in there and cleared out. For those that have never broken Marlene Roy saw this thread and whirlpool wrf736sdam12 ice maker not working and sure power... Out the problem was not solved!!!!!!!!!!!!!!. To compensate now so it would not dispense wire ( 14 gauge ) run! To discharge the air and i was about to try this engineering from Whirlpool your cell on! Signals the ice maker module hearing modern appliances are expected to last five years, ensure that the water,... Looked online - a whole new icemaker was $ 1200 icemaker taken down by potmetal... The icemaker holding tray and housing and reinserted unit into housing and ice maker to properly... Beam, the ice maker assembly, check the I/M bypasses the heater thermostat the... Privacy — Terms — Accessibility checked for resistance through the steps to find the cause get... And prevent the ice plug in your fill line will melt naturally allow the,!